IT Service Centre

IT Service Centre, including subsidiaries and affiliates ("IT Service Centre" or "we" or "us" or "our") provides the information contained on this website or any of the pages comprising the website ("IT Service Centre") to visitors ("visitors") (cumulatively referred to as "you" or "your" hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website.

INFORMATION ON THE WEBSITE

Whilst every effort is made to update the information contained on this website, neither IT Service Centre nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, any share price information, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) ("information") and shall not be bound in any manner by any information on the website. IT Service Centre reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered contained for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk. If you find an error or omission at this site, please let us know.

USE OF THE WEBSITE

IT Service Centre does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than Australia). By accessing the website, you warrant and represent to IT Service Centre that you are legally entitled to do so and to make use of information made available via the website.

TRADEMARKS

The trademarks, names, logos and service marks (collectively "trademarks") displayed on this website are registered and unregistered trademarks of IT Service Centre or the respective parties. Nothing contained on this website should be construed as granting any licence or right to use any trade mark without the prior written permission of IT Service Centre.

REMOTE SUPPORT

Whilst we embark on taking all due care in the use of your computer, IT Service Centre cannot guarantee this service will resolve the IT problem or that the attempt to resolve technical issues will not cause additional problems requiring an onsite or back-to-base support call. IT Service Centre is not liable for any consequential damages and it is the client’s responsibility to backup all applications and data prior to the session. NB. Please close any personal or confidential information on your screen, as the technician will be viewing your desktop.

1. Disclaimer

By using this Remote Support Service you understand that:

All remote service and software provided "as is" and at customers sole risk.
You are responsible for the backup of your data and applications.
IT Service Centre is not liable for consequential damages of any kind.
IT Service Centre is not liable for unauthorised access to anybody's computers via the remote software ‘Team Viewer’ (anyone can connect to your computer using Team Viewer; however they will need the password and unique identifier to do so).
IT Service Centre will not disclose passwords or IDs to any undisclosed 3rd party.

2. Software

IT Service Centre uses the software ‘Team Viewer’ to provide remote assistance and technical support. Features of this software include:

Easy to use and totally secure. You are in full control and can end the session at any time.
Completely secure data channels with key exchange and AES (256 Bit) session encoding, the same security standard used in HTTPS/SSL.
Ability to diagnose and resolve problems remotely.
Allow your support representative to view or control your desktop.
Transfer files via direct transfer to or from the support representative (optional).

3. Remote Connection

When you have agreed to use our remote service you will need to initiate a secure connection with one of our support engineers. In order to create this connection, you will download a module to your system that will communicate with our engineer’s computer. You can download this module for PC and MAC.
IT Service Centre treat all data in strict confidence, to view our privacy

EXTERNAL LINKS

External links may be provided for your convenience, but they are beyond the control of IT Service Centre and no representation is made as to their content. Use or reliance on any external links and the content therein provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of IT Service Centre. Please if you would like to link to this website or would like to request a link to your website.

SPECIFIC USE

You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify IT Service Centre against any loss, liability, damage or expense of whatever nature which IT Service Centre or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.

WARRANTIES

IT Service Centre makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, your or your company's personal information or material and information transmitted over our system.

REFUND / CANCELLATION

IT Service Centre is not able to give refunds or exchanges if you simply change your mind about a product you have purchased once you receive it from us. In the case of a full refund for faulty goods, the full product purchase price (excluding any postage you may have paid when placing your order with us) will be refunded in full.

In case of our design i.e. Logo and web design we do not give refund once the order is accepted unless you cancel your order within 24 hours however we give 100% satisfaction guarantee which means that we will keep on working on your design until you are satisfied.

DISCLAIMER OF LIABILITY

IT Service Centre shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither IT Service Centre nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

If you have any further questions about this Web site or privacy policy, please contact IT Service Centre at info@itservicecentre.com.au.